Always working to make our service the best it can be

As you are hopefully more than aware of, at Enterprise we never stand still. We are always looking for ways to enhance our service, improve our processes and make everything we do easy for you. So, we’re thrilled to be able to tell you about some new things we have put in place to do just that.



It’s a new package that focuses on the candidate journey, ensuring we gain relevant and useful feedback at every step of the process.
 
Candidates will review us across a range of factors. They’ll look at how we have presented the role, the package, the company background and its culture. They’ll look at how well we have understood what they are looking for. And they’ll rate us on how well we have explained the interview process and timeframes, as well as how we prepared them for their interviews,
 
At placement stage they provide feedback on whether the job offer was in the expected range, whether the interview process was as described and how well we did on communication and general transparency throughout.
 
Finally, candidates will review you on how well you were prepared for the interview, whether the duties and responsibilities were clearly articulated, whether the benefits of working for your business were described in detail, and how well the company and team culture was explained.
 
We can then collate and present this data to you. At the end of the recruitment process, we’ll ask you to score us across a range of factors. And whist we hope we always score well; we understand that we won’t always get it right. But what we will do is act on any feedback you provide.
 
We think that this will make us a better business, ensuring we remain your recruitment partner of choice for years to come. If you’d like to find out more, then just speak to your usual contact.
 

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