Sales and Service Manager
| Job Type | Permanent |
| Location | Sunbury |
| Area | Surrey, England |
| Sector | Sales/Marketing |
| Salary | £60000 - £70000 per annum |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | Ben Green |
| Job Ref | V-54506BG |
| Job Views | 20 |
- Description
- This opportunity will be a great fit for you if enjoy leading teams that sit right at the heart of customer experience. Join a growing business and pioneering industry leader, with over 60 years of experience within regulated engineering environments.
Role Breakdown
We’re looking for a candidate who can lead the internal sales and technical service functions. It’s a mix of team leadership, improving processes, supporting customer enquiries, and making sure quotations, orders, and technical support run smoothly. The role is also a key escalation point for any commercial or technical issues, so it suits someone confident navigating both sides.
You’ll be joining at a time of significant growth, working closely with sales, engineering, production and quality, and helping improve customer satisfaction and service performance across the board.
What are we looking for?
Essential:- Experience leading internal sales, after‑sales, or technical service teams
- Industry background in engineering or manufacturing is strongly preferred
- Good understanding of sales processes, quotations, and order handling, as well as use of ERP/MRP and CRM systems
- Personality: strong leader, comfortable managing motivating and improving teams, with an analytical mind and commercially aware
- Technical aptitude relating to industrial or electrical equipment
- Continuous improvement or root‑cause analysis experience
- Exposure to service-level KPI's
